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Where We Are

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Our office is located in beautiful Rochester, NY inside The Clinton Square building, a striking class-A building in the heart of Rochester’s Central Business District. Situated on the fifth floor, our business center shares this elegant, 14-story business address with prestigious tenants, including financial services and property companies. There is direct access to the local Skyway system from the business center, providing a link to next-door Chase Tower and the nearby Riverside Convention Center. There is underground parking and easy road access to the inner loop of I-490.

510 Clinton Square, Rochester, NY 14604
Phone: 1.585.312.6200
Email: Sales@PaymentChex.com
Web: www.PaymentChex.com 

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Affordability

PaymentChex offers a simple pricing plan with ultra-low fixed fees for all services. In addition, the core features of our online payment transactions are extremely reasonable and competitive.

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Security

The most modern safety protocols at our headquarters and data centers ensure that all transactions are legit and secure. This way, we can ensure that purchasing online is just as safe as purchasing at a local store.

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Support

We understand that helping you set up as soon as possible is in both our companies’ interests. That is why we have a dedicated customer service team ready to answer all your questions.

Certifications

Here at PaymentChex we understand the importance of security, when dealing with payments from your customers. That is why our software has been developed abiding by the maximum quality standards, earning us a number of highly respected certifications

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Top-level security measures in our headquarters and development center have earned us the reputable PCI-DSS Level 1 acknowledgment, confirming maximum-security standards for handling sensitive payment card information.
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Secure card handling practices have earned us approved member status with the major payment cards Visa, MasterCard and American Express, ensuring our qualities as a trusted partner.

Help and Support

Here at PaymentChex we understand that introducing a new piece of software to be compatible with the rest of your system and website may be complicated without proper guidance. For this reason, we offer round-the-clock support and consultations.

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24/7 Billing Support

Reaction time may be just the thing that wins you a client. For this reason, our friendly customer service is ready to answer all your questions at any time of the day.

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Full Documentation Available

Reaction time may be just the thing that wins you a client. For this reason, our friendly customer service is ready to answer all your questions at any time of the day.

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Dedicated Developer Support

In order to help advanced users further customize PaymentChex to better fit their company’s needs, we offer extensive support and consultations regarding very specific development questions. We will even develop for you.